Zenote Sanctuary (Adults Only), Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carr Tulum-Cancun Km 239 Par 911 Y 1150 Cenote Casa Tortuga, Tulum, Mexico, 77774

Guest rating

4.2

/10

“The cenote nearby created an enchanting atmosphere for relaxation.”view full review

Zenote Sanctuary (Adults Only), a 5-star Tulum hotel, features air-conditioned rooms with free WiFi, an outdoor swimming pool, and a restaurant set in lush gardens. This adults-only property provides a peaceful retreat with unique accommodations, including private pools in select suites.

Rooms & Amenities

Rooms at Zenote Sanctuary (Adults Only) offer a private entrance, minibars, and terraces with garden views. Select suites include private pools, expansive living spaces, and amenities like free toiletries.

Dining Options

The on-site restaurant serves a variety of dining options surrounded by tranquil landscapes. Guests can enjoy room service and leisurely meals on their terraces.

Leisure & Activities

Leisure activities include cycling and enjoying the outdoor swimming pool. The hotel is situated close to notable landmarks such as Cenote Nicte-ha and Cenotes Dos Ojos, which are popular for their natural beauty.

Services & Transportation

Zenote Sanctuary (Adults Only) offers a 24-hour front desk to assist guests and help organize local tours. The hotel is located 37 miles from Aeropuerto de Playa del Carmen.

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Select your room type

Zenote Sanctuary (Adults Only) Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Suite

2 persons

510 sq. feet

1 King-size bed

Shower

Private pool

room details

Suite

2 persons

475 sq. feet

1 King-size bed

Shower

Private pool

room details

Standard Double Suite

2 persons

670 sq. feet

2 Queen Size Beds

Shower

Private pool

room details

Price and Room Availability Calendar

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Facilities

Zenote Sanctuary (Adults Only) Hotel offers amenities for your comfortable stay and unforgettable experiences

Magical Breakfast Setting

“Breakfast was a truly enchanting experience. I loved having my meal served next to one of the cenotes, surrounded by the beauty of nature. It set the perfect tone for the day.” view full review

Luxurious Private Space

“My room had a private plunge pool that felt luxurious and serene. The unique circle doorways added a special touch, and the rainwater shower was an absolute delight!” view full review

Relaxing Cenote Experience

“The cenote club was amazing! It offered a chill atmosphere, especially with the DJ spinning EDM. It felt like a perfect blend of relaxation and entertainment during the day.” view full review

Vibrant Atmosphere

“The vibe at the cenote club was amazing! I appreciated having a space that felt like a tropical paradise while enjoying the sounds of music, making it a fantastic backdrop for great Instagram moments.” view full review

Facilities: Nice

6.7/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Security
Adults only
Luggage storage
Fire extinguishers
Key access

Sports & Fitness

Hiking
Cycling

Services

Paid shuttle service
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Public Bath

Room features

Air conditioning
Mini-bar
Patio
Terrace
Garden furniture

Bathroom

Free toiletries

Zenote Sanctuary (Adults Only) Hotel Location

Carr Tulum-Cancun Km 239 Par 911 Y 1150 Cenote Casa Tortuga, Tulum, Mexico, 77774

Map view

Carr Tulum-Cancun Km 239 Par 911 Y 1150 Cenote Casa Tortuga, Tulum, Mexico, 77774

City landmarks

Landmark

Labna-Ha Magic Mayan World

2900 ft

Landmark

Casa Cenote

1.2 mi

Beach

Cenote Manati

1.3 mi

Landmark

Bahias de Punta Soliman

1.3 mi

Landmark

Cenotes Dos Ojos

2.8 mi

Landmark

Cenotes Sac Actun

2.2 mi

Landmark

Cenote Nicte-ha

2.2 mi

Landmark

Cenotes Park Hidden Treasures

2.4 mi

Landmark

Cenotes Sac Actun --4.7

2.5 mi

Museum

Museo de la Prehistoria Parque Dos Ojos

2.8 mi

Landmark

Cenote Dos Ojos

2.9 mi

Landmark

Two Eyes Cenote

2.8 mi

Landmark

Cenote Tak Be Ha

2.8 mi

Landmark

Xel-Ha Park

2.9 mi

Landmark

Dos Ojos Cenotes Park

2.9 mi

Landmark

Parque Dos Ojos

2.9 mi

Landmark

Parque De Cenotes Yax-Muul

6.3 mi

Landmark

Jungla Maya Native Park

6.3 mi

Landmark

Cenote Tortugas

6.3 mi

Nearby

Cenote Tortugas

900 ft

Getting around

City Centre

Tulum17 min · 6.8 mi

Airports

Playa Del Carmen, Quintana Roo (PCM)83 min · 34.4 mi

Cozumel International Airport (CZM)110 min · 45.4 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-12:00

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Zenote Sanctuary (Adults Only) serves a full breakfast for free.

Pets

Pets are not allowed.

Number of rooms:

Former name

bh hotel & cenote tulum - adults only

Reviews and Ratings

Feedback about Zenote Sanctuary (Adults Only) Hotel from previous guests about their experience.

Review score

Based on 19 verified reviews

5.7/10

Guest rating

53%

Recommend

Breakfast

5.8/10

Cleanliness

7.1/10

Comfort

7.0/10

Facilities

6.7/10

Free Wi-Fi

5.6/10

Location

7.0/10

Paid Wi-Fi

6.8/10

Staff

7.6/10

Value for money

6.8/10

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